As with all shopping websites, we collect personal information from you when you shop online at www.lantoom.co.uk
We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any issues and occasionally to send you special offers and promotions.
The information we collect is:
Your name – so we can address you personally.
Email address – so we can email your order confirmations, offers etc.
Delivery address – for order delivery purposes.
Telephone number – we’ll only call to talk to you about your order and in some cases to ask if you would like to participate in marketing activity (i.e send us a photo of a product you have ordered).
Credit card details – we only ask for these when you place an order and we do not keep any credit card details after payment has been made. All credit card transactions are made using Sagepay's secure payment system. For further details regarding Sagepay security, please click this link.
We will never pass on your details to third parties for marketing purposes unless you agreed to it when you first made contact with Lantoom (or later agreed to do so). If you opted out of receiving such offers but have now changed your mind and would like to receive them, please email firstname.lastname@example.org
There are only three circumstances where we may share some of your data with others:
With agents (including credit reference agencies, credit card clearing agencies (Worldpay), fraud prevention and detection agencies, delivery companies and data processing analysts) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business).
To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
To see all the information we have about you, and to correct any inaccuracies, please write to:
Lantoom will send you from time to time special offers and promotions by post and email. If you do not wish to receive any further email messages from us, please contact us at email@example.com
Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user's identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user - for example, your name, past orders etc.
Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit.
Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website. It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you will not be able to shop from the Lantoom website as the functions of the website are dependent on cookies. Please note that cookies are computer specific, so if you log on to any site from a different computer, the cookie settings on that computer will apply.